Welcome to jjanesglass.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from jjanesglass.com. We comply with all applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website, you agree to the terms of this Privacy Policy.
Categories of Information We Collect
We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. We also collect technical data including your IP address, browser type, operating system, and cookies. Transactional information such as purchase history and order details may also be collected, along with communication data such as messages or inquiries submitted through our contact forms. Marketing preferences may be collected if you choose to subscribe to our emails or promotions. We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or sexual orientation. If such information is inadvertently collected, it will be deleted unless we are legally required to retain it.
How We Collect Data
We collect personal information directly from you when you create an account, make a purchase, contact us, or sign up for our newsletter. We also collect data automatically through cookies, analytics tools, and WooCommerce features that record website activity. In some cases, we may receive information from third parties such as payment processors like PayPal or Stripe, shipping providers, and analytics or marketing services like Google Analytics or Meta.
Purpose and Legal Basis for Data Collection
We collect and use your personal information to process and fulfill orders, communicate with you, provide customer support, and send marketing communications if you have opted in. We also use data to improve our website, analyze performance, prevent fraud, and comply with legal obligations such as accounting or tax requirements. The legal bases for processing under GDPR include the performance of a contract, compliance with a legal obligation, consent, and legitimate interest. Under the CCPA and CPRA, these purposes are considered business or commercial uses such as providing services, verifying transactions, and maintaining security.
Data Sharing and Third Parties
We may share your information with trusted third parties who help us operate our business. This includes payment processors such as PayPal, Stripe, and WooCommerce Payments, shipping providers such as USPS, FedEx, and UPS, analytics and marketing partners such as Google Analytics and Meta Ads, and web hosting or email service providers such as WordPress, SiteGround, and Mailchimp. These third parties are required to keep your data secure and only use it for legitimate business purposes. If your information is transferred outside of your jurisdiction, for example from the European Economic Area to the United States, we ensure appropriate safeguards such as Standard Contractual Clauses are in place. J Janes Glass does not sell or share personal information for cross-context behavioral advertising. If that ever changes, this policy will be updated and a “Do Not Sell or Share My Personal Information” link will be provided.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Order and transaction data are generally kept for seven years for accounting and tax compliance. Marketing information is kept until you unsubscribe or withdraw consent. Data collected through cookies and analytics is retained in accordance with cookie expiration settings or applicable law. When data is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Under GDPR, residents of the European Economic Area have the right to access their personal data, request correction or deletion, restrict or object to processing, request data portability, withdraw consent, and not be subject to automated decision-making. Under CCPA and CPRA, California residents have the right to know what personal information is collected and used, request deletion, request correction of inaccurate data, opt out of any sale or sharing of their information, and not be discriminated against for exercising their privacy rights. To exercise your rights, contact us using the information provided in this policy. We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze site performance, and personalize your experience. Cookies help us remember your cart, login preferences, and site settings. They also allow us to collect anonymous analytics data to understand how visitors interact with our website. Some cookies are placed by third-party services such as Google Analytics or Meta Ads. You can control or delete cookies through your browser settings at any time, but disabling certain cookies may affect site functionality.
Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that data has been collected from a child under 13, we will delete it immediately. If you believe a child has provided us with personal information, please contact us using the details below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at info at jjanesglass dot com.
For EU or UK residents, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When updates are made, the effective date at the top of this page will be revised. If significant changes occur, we may notify you by email or through a notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
Cookie Policy
This Cookie Policy explains how J Janes Glass uses cookies and similar technologies on jjanesglass.com. Cookies are small text files stored on your device when you visit our website. They help us provide a secure and personalized shopping experience by remembering your preferences and cart items, and by collecting information that helps us improve our website.
We use essential cookies to ensure our website functions properly, including checkout and login features. We also use performance and analytics cookies to collect information about how visitors use our website, helping us understand which pages are most popular and how we can improve user experience. Functionality cookies remember your preferences such as language or region, and marketing cookies allow us to deliver relevant advertising and promotional content.
Some cookies are placed by third-party providers, such as WooCommerce, Google Analytics, Meta (Facebook/Instagram), and email service providers. These providers may use cookies in accordance with their own privacy policies.
You can manage or disable cookies in your browser settings at any time. Most browsers allow you to delete existing cookies, block future cookies, or receive notifications when a website sets cookies. Please note that disabling cookies may affect some features of our website, such as the shopping cart or login functionality.
When you first visit our site, you may see a banner requesting your consent to the use of cookies. You can withdraw or change your consent at any time by clearing cookies from your browser or adjusting your preferences. If we make significant changes to this Cookie Policy, we will post an updated version on this page with a revised effective date.
Cookies help us provide a better, more personalized experience for you. By using our website, you consent to our use of cookies as described in this policy.
